Karate Customer Service

As a martial arts instructor, I was always taught to “give them what they need, not what they want.”  Think about it.  Karate is hard.  It is physically and mentally challenging.  We try to help students become more disciplined, focused, and respectful.  This is especially true for the kids we teach.  If we let them do what they want, I doubtContinue reading “Karate Customer Service”